For technical issues

If you are facing any technical issues on HBO GO, please contact go.gethelp@hboasia.com for assistance.

For account-related issues

If you have subscribed directly on the HBO GO mobile app, please contact go.gethelp@hboasia.com for assistance.

If you are a StarHub subscriber, please contact customerservice@starhub.com for assistance.

If you are a Singtel subscriber, please contact customer support at g-castinfo@singtel.com or call 1688 for assistance

For billing-related issues

If you are paying through iTunes, visit Apple’s support page for more information.

If you are paying through Google Play, visit Google Play’s support page for more information.

If you are a StarHub subscriber, please contact customerservice@starhub.com for assistance

If you are a Singtel subscriber, please contact g-castinfo@singtel.com or call 1688 for assistance